SHIPPING INFORMATION

How do I check THE STATUS OF MY ORDER?

To track your order, locate the tracking number in your order confirmation email and visit Australia Post’s website.

How long does shipping take?

AUSTRALIA

If you ordered with Standard Shipping, your order will arrive within 3 - 7 business days.

If you ordered with Express Shipping, your order will arrive within 1 - 3 business days.

INTERNATIONAL

For international orders, please contact our support team via email to enquire about a shipping estimate on the cost and arrival time.

COVID19 - Potential Delays

Although By Her Side and our delivery partners are still operating all delivery services throughout this time, due to the exceptional volume of deliveries and measures taken to ensure the safety of all team members - the typical delivery timeframes for both express and standard options may be extended. For more information, please visit Australia Post’s website.

RURAL ORDERS

For rural areas, please contact our support team via email to enquire about a shipping estimate on the cost and arrival time.